Job vacancy , 24 / 7 Call Center Agent for Health Insurance hotline, PT. GLOBAL ASSISTANCE & HEALTH CARE, Job Vacancy Mei 2011

Job vacancy , 24 / 7 Call Center Agent for Health Insurance hotline, PT. GLOBAL ASSISTANCE & HEALTH CARE, Job Vacancy Mei 2011


PT. GLOBAL ASSISTANCE & HEALTH CARE

Global Assistance and Healthcare, a well-established international medical assistance provider to the Insurance, Oil and Gas, Mining and other corporate sector is inviting highly motivated individuals to fill in the position of:

24 / 7 Call Center Agent for Health Insurance hotline

As a call center agent you will be responsible for:

*Handling incoming/outgoing calls, notably answering phone calls from insured person

*Checking the validity of membership

*Identifying the level of coverage

*Identifying the request

*Processing the request

*Coordinating with the referral service in case of medical emergency

*Report any complaints from callers / clients

Requirements:

Education:

*University Graduate (D3 / S1 of any discipline will be an advantage)

Experience:

*Motivated junior welcome as we provide training

*Insurance and / or working call center experience background will be an advantage

Language:

*Perfect Bahasa Indonesia, in both spoken and written.

*Fluent spoken English is a must. Good written English is a plus.

Other:

*Female / Male
*Willing to work on a 24 / 7 rotating shift
*Excellent interpersonal and communication skill
*Computer literate
*Fast learner and able to work under pressure
*Able to Work as Individual as well as in a Team
*Customer and Services Oriented
*Positive and outgoing attitudes

Should you interest in those positions, please APPLY ONLINE with your application including resume and contact number.

www.global-assistance.net

Source http://adf.ly/1SVg5