Job Vacancy ,Customer Service Officer (E-Commerce) , Job 2011

Job Vacancy ,Customer Service Officer (E-Commerce) , Job 2011



stellent services corp.
STELLENT SERVICES CORPORATION is an innovative outsourced provider with a goal to provide the best and quality services ranging from customer services to business consultancy services for our worldwide clientele by valuing their end users as our own respected customers.

To deliver excellent services to our clients that enable them to build and maintain a good relationship with their end users while ensuring consistent contribution in the company’s profitability through well managed costs and results.

Stellent Services Corporation is dedicated in developing the workforce and providing an enjoyable environment which ultimately drives company’s success.
Customer Service Officer (E-Commerce)

Responsibilities:
The Customer Service Officer (E-Commerce) is responsible for performing operational activities of the unit to ensure that services are delivered reliably, professionally, and that services meet the quality expectations of our customers in accordance with performance goals and in support of the department's business objectives.

Key Responsibilities:

• Ensures that customers' request are completed timely and accurately by Service Providers around the world, via specialized software or vendor websites.
• Provide immediate attention to customers' problems and follow-up with appropriate resolution.
• Ensuring that all orders received are authentic and pre-authorized according to procedures.
• Providing bi-weekly Reports to Accounts using data from daily transactions.

Requirements:

• Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , any field
• Required language(s): Chinese, English
• Applicants must be willing to work in Makati City,Philippines.
• Fresh graduates/Entry level applicants are encouraged to apply.
• Experience in bookkeeping/accounting/ banking. Prior online banking with settlement or operations experience in bank will be advantageous.
• Training will be provided
• Full-Time positions available.

We offer a competitive compensation and benefit package and a promising career growth for the successful candidate. This is an URGENT requirement. Only short-listed applicants will be contacted for in-depth screening and job offer.

Compensation Package:

• Competitive Salary
  
• Accommodation (Expat)
  
• Transport (Expat)
  
• Air Tickets (Expat)
  
• Living Allowance (Expat)
  
• Medical Benefits
  
• Meal provisions
  
• Insurance

Working Abroad provides an opportunity for candidates to experience different cultures and enriches both personal and professional aspects for the individual.

Interested candidates are invited to submit your resumes to careers2@stellentcorp.com .-->


Please send applications in English only.

Successful candidates can look forward to a promising career growth whilst working in a safe and dynamic environment.
This is an URGENT position. Only short-listed applicants will be contacted for further.